Jail Call Solutions short-changed me
I signed up for a local number through Jail Call Solutions so that my son could call home from jail. I also signed up for GlobalTel which is the jail's telephone inmate service as I was instructed to do. I signed up with Jail Call Solutions for a three-month package since my son was sentenced to 90 days. Jail Call Solutions worked perfectly the first month, but now my son isn't able to call home. He has money in his GlobalTel account so that is not the problem. I tried to check my Jail Call Solutions account and was told that my e-mail address could not be found, even though I have 2 more months left on their plan.
I am now awaiting an answer to my e-mail that I sent to them, but I'm afraid it may be a lost cause from some of the other posts I've read here. I'll keep you advised as to how this plays out.
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